Operational Problems Recovery in Airlines - A Specialized Methodologies Approach

Disruption management is one of the most important scheduling problems in the airline industry because of the elevated costs associated, however this is relatively new research area comparing for example with fleet and tail assignment. The major goal to solve this kind of problem is to achieve a feasible solution for the airline company minimizing the several costs involved and within time constraints. An approach to solve operational problems causing disruptions is presented using different specialized methodologies for the problems with aircrafts and crewmembers including flight graph based with meta-heuristic optimization algorithms. These approaches were built to fit on a multi-agent system with specialist agents solving disruptions. A comparative analysis of the algorithms is also presented. Using a complete month real dataset we demonstrate an example how the system handled disruption events. The resulting application is able to solve disruption events optimizing costs and respecting operational constraints.